Further to a draft law initiated by the government and still under discussion, sales of mobile prepaid cards in Luxembourg will soon only be possible through identification of the customer.
If you have recently purchased a new Tango carte GO)) prepaid card from one of our partners, please fill in the form below to activate your card and start using your credit. Your card will be activated within a maximum of 72 hours. You will receive a confirmation text message from Tango.
This identification process will also be required for current holders of mobile prepaid cards in Luxembourg.
If you already have a Tango mobile prepaid card, you are also required to identify yourself. To do so, please fill in the form below. During the identification procedure, you will still be able to use your card for communications.
NB: if you are a minor, the identification must be done by your legal guardian. The data entered in the form below will be subject to verification by Tango. Tango reserves the right to refuse the activation of your prepaid card if we deem that the data entered in the form are false, inaccurate, outdated or incomplete.