*If your address isn’t eligible to Tango Fibre M, we can provide an alternative connectivity solution, where the maximum available speed can be either be up to 30 Mbps or 100 Mbps depending on your line capacity and network coverage.
If your address isn’t eligible to Tango Fibre L, we can provide an alternative connectivity solution, where the maximum available speed can be up to 200 Mbps depending on your line capacity and network coverage.
The Tango Fiber offers are proposed to fiber customers in Tango unbundled zones, subject to an actual connection to the home.
The Tango Internet offers are proposed to non-eligible customers in unbundled fiber zones.
Why subscribe to Tango Fiber?
- Enter the new Internet era and discover faster Internet for less**
- Access the Internet from the first day, thanks to our "Day1 4G Connection" option with its 75 GB free data per month during three months
- Benefit from extended service hours for your installation, on weekdays and even Saturdays!
- Enjoy the TV and Mobile advantages of the Family discount! (1)
**Subject to the eligibility of your line.
(1) By subscribing to Tango Fiber M, L or XL, you receive a €5 monthly discount on your Tango Smart L/L+, XL/XL+ and XXL/XXL+ subscription. By subscribing to Tango Fiber L or XL, you receive a €5 monthly discount on your Tango TV Aficionado, Tango TV Luso, or Tango TV Bingo subscription. You can enjoy these customer advantages by activating them at a Tango point-of-sale or by calling our Customer Service.
Discover all the advantages of Tango Fiber
How to subscribe
Visit our nearest Tango point of sale
Contact our Customer Service
Commitment period : 24 months, starting from the activation date of the Internet service.
Details and conditions of the offers
Your subscription to a Tango Internet offer is subject to technical eligibility. We will have to visit your home to check the feasibility of your request to access a chosen Internet service.
If the outcome of the visit is unfavorable or unsatisfactory, we will propose a new, similar Internet service offer through a subscription confirmation letter, which will serve as a contract between us.
If the new offer doesn't suit you, you can terminate your current Contract by settling the administrative charges only, which can be consulted here [link to list of administrative rates], corresponding to the costs incurred by Tango until the date of the request for termination. The same applies in case you terminate the Contract before the service is activated, regardless of the reason for termination.
Here are the offers of available Tango Fiber and Tango Internet services. Find your offer and its features:
|Tango Fiber||Tango Internet|
|Download speed (Up to)||20 Mbps||150 Mbps||300 Mbps||1 Gbps||20 Mbps||30/100 Mbps||200 Mbps||1 Gbps|
|Upload speed (Up to)||10 Mbps||75 Mbps||150 Mbps||500 Mbps||768Kbps||50 Mbps||100 Mbps||500 Mbps|
Data transfer speeds correspond to the nominal speeds indicated in the commercial offers. These are not always the actual speeds that apply to your particular case. The maximum indicated speed is a theoretical speed for a fixed Internet connection. Not all customers reach this speed in practice. The download speed in your home mainly depends on the distance between the connection point and the exchange, the availability, the technology, your computer installation and the internal cabling. These factors must be optimal to be able to surf the Internet at the maximum speed.
Tango recommends an optimized device (modem) for its network and the Tango Fiber services, which you can purchase or lease. If prefer a different device from that proposed by Tango, you have to make sure it's compatible with the network. We cannot assume any responsibility for the malfunction and/or maintenance of said device.
The installation takes 2 to 4 weeks, as a general guideline.
We offer you the "Day1 4G Connexion" service until the installation date so that you can benefit from Tango's mobile Internet network via a mobile hotspot at a preferential rate. The " Day1 4G Connexion " service is free of charge from the day you sign your Internet Contract for three months, and is limited to 75 GB/month.
Installation + Activation Pack:
The Installation + Activation Pack includes the activation charges (new line, migration) and the installation of an NTP terminal outlet and ONT box in your home, the activation of fixed telephony and Internet (installation and configuration of your modem and fixed telephone), the call-out charge of our technicians, and a function text. The internal cabling charge is not included.
Installation + Cabling Pack:
If you don't have the appropriate preinstalled optical-fiber cabling in your home and wish to subscribe to a Tango Fiber offer that requires cabling, you must subscribe to the Installation + Cabling Pack. It includes the activation charges and the installation of an NTP terminal outlet and ONT box in your home, the activation of fixed telephony and Internet (installation and configuration of your modem and fixed telephone), the call-out charge of our technicians, and a function text.
Some services are not included and will be billed separately on request:
- Configuration of Wi-Fi on a piece of equipment: 20 euros
- Installation of a TV box: 25 euros
- Horizontal cabling over 90 meters: 110 euros
- Cabling with external elements: 30 euros (on top of the Installation + Cabling Pack)
You can ask our technician for a quote.
If you install an extra service, such as TV, please read the information about our supplementary charges.
During a promotional period, if a discount is applied to the Installation Pack or the Installation + Cabling Pack, it will be deducted from your first bill after the successful activation.
You can receive a €100 discount on the price of the Installation Pack if a technician's visit is not necessary and you choose to carry out the installation yourself.
The telephony service is delivered over VoIP technology, unless otherwise indicated.
Before any service activation by Tango, don't forget to check or inform yourself about IP compatibility if you also have a fax machine, an alarm system, or a bank terminal.
Rates for calls from the fixed line:
The "Fixed Communication Pack" option includes up to 1.000 minutes of voice calls per month in Luxembourg and Europe (List of destinations + link) to fixed and mobile numbers, except premium-rate numbers. The subscription is for a minimum term of one month.
If you exceed the 1,000 bundle minutes, please consult the Tango Fiber data sheet with the applicable rates.
For further details and conditions, please refer to the documents below:
For more information and the conditions of the ongoing promotion, please consult our Good Deals page.